A. Berger Precision Ltd is a MACH 4 manufacturer of complex machined parts located in Brampton, Ontario. We asked them to answer the questions below regarding their experience as an SDI participant.
How did your journey through the DAIR SDI improve your company after the first cycle?
The SDI journey allowed A. Berger to look at our business under a different lens. Often, because we are so close to our business, it is difficult for us to critically assess, evaluate and understand how we can and should manage things differently.
Reframing perspectives is a critical component of continuous improvement, and we are grateful for DAIR SDI because we have been able to do this.
Why did you decide to join the SDI for a second cycle?
We understand that in today’s ultra-competitive manufacturing environment, manufacturers need to be constantly updating internal systems and processes. Any opportunities to increase efficiencies and productivity should be taken. Having assistance from professional organizations are essential to our overall sustainability.
What are your thoughts of the MACH Excellence Framework (the audit)?
We found it to be an extremely comprehensive process. It was very professionally handled, and it had a framework that was easy to work within. The team at DAIR was very knowledgeable and helpful. We appreciate and applaud their efforts and hard work!
What were your employees’ reaction after going through the audit?
Our Team did appreciate the thoroughness of the MACH audit. We were thrilled to hear that we had scored a MACH 4 score, and it reinforced our confidence and determination to grow our business as a key part of the Aerospace Industry in Canada.
Will you reapply for the next SDI & MACH audit cycle?
We do intend to re-engage in the next SDI audit cycle, as we have always found that our business benefits greatly from this initiative.
What would you say to SMEs who are hesitant to go through the SDI process? Or why do you think SMEs should go through the SDI?
The SDI process is worth the time you invest into it. If you are looking for an effective way to improve your business processes and performance, the team at DAIR truly work to help you achieve important results.
